Zappos is the largest online footwear retailer in the United States. The company was founded during the tech boom in the US in the late 1990s and continued to grow even after the boom subsided.
Zappos made a change during its initial years to focus on getting the right people on board. The focus was built around ten core values. This focus became so intense that people are hired and fired based on the core values alone. It doesn’t matter if the person does an adequate job.
This might seem harsh to some, but it’s part of what makes Zappos successful. Read More »